Privacy Policy – Al Sofi Food
At Al Sofi Food, your privacy matters to us. We are committed to protecting your personal data and ensuring a safe shopping experience. This page explains how we collect, use, and safeguard your information.
1. Information We Collect
We may collect:
- Personal details: Name, email, phone number, shipping address
- Order details: Products purchased, payment information
- Website usage data: IP address, browser type, device information
- Any information you provide when contacting us
2. How We Use Your Information
We use your information to:
✅ Process and deliver your orders
✅ Communicate regarding your purchases or inquiries
✅ Send updates, offers, and promotions (with your consent)
✅ Improve our services and website experience
✅ Ensure transaction security and prevent fraud
3. How We Protect Your Data
- We use secure servers and encryption to protect your information
- Payment details are processed through trusted payment gateways
- We never sell or share your data with unauthorized third parties
4. Information Sharing
We share your data only with:
- Delivery partners for order shipping
- Payment processors for secure transactions
- Legal authorities if required by law
5. Cookies
We use cookies to:
🍪 Improve your browsing experience
🍪 Personalize content and offers
🍪 Analyze site performance
You can disable cookies anytime in your browser settings.
6. Your Rights
You can:
- Request a copy of the information we hold about you
- Ask us to update or correct your details
- Opt-out of marketing communications anytime
7. Updates to This Policy
We may update this policy occasionally. Changes will be posted here with the updated date.
8. Contact Us
📧 Email: info@alsofifoods.com
📞 Phone/WhatsApp: 03313800020